At AutoGrab, we take data privacy and security very seriously. We understand the sensitivity of the registration numbers (regos) and VINs that you upload as part of our Recapture product, and we have implemented stringent measures to ensure that your data remains isolated and secure.
- Data Isolation: Any data that you upload, including registration numbers and VINs, is strictly contained within your own account. It is not shared with other dealers or any external users. This means that the information you provide is exclusively used for the functionality of your account and will not be accessed or utilised in other parts of the application or by other users.
- Data Usage Policy: The details you upload, such as regos and VINs, are used solely for the Recapture feature to help your retention strategy. We do not use this information for any other purpose, such as analytics, marketing, or external data aggregation. This ensures that your data remains under your control.
- Segregation of Public Data and Uploaded Data: Our application differentiates between publicly available data and customer-provided data. While the app can leverage publicly accessible vehicle information for broader insights, any information you upload remains isolated within your account. It is not combined with publicly accessible data or used to enrich the profiles of other vehicles within our platform.
- Security Measures: We employ industry-standard encryption both in transit and at rest to protect the data you provide. This means that your uploaded data is encrypted when it is being transmitted to our servers and remains encrypted when stored.
- Access Controls: Access to your data is strictly controlled, with permissions managed to ensure that only you and authorised personnel within your account can access the uploaded information. Our internal systems are designed with role-based access control, ensuring that even within AutoGrab, only those with explicit authorisation can view or manage your account data.
By maintaining these standards, we ensure that the information you provide remains confidential and is only used as you intend. Our goal is to give you full control over your data, while providing the highest levels of security and integrity in our Recapture product.